Warrenty

1. Warranty Overview

At AcrylicFlooring.in, we are committed to providing high-quality acrylic flooring solutions that stand the test of time. Our products are backed by a comprehensive warranty that protects you against manufacturing defects and performance issues under normal usage conditions.

This warranty outlines your rights and remedies as well as the limitations and exclusions that apply.

2. Warranty Coverage

Products Covered:
Our warranty applies to all acrylic flooring products sold through AcrylicFlooring.in, including but not limited to:

• Acrylic Floor Coatings

• Acrylic Resin Flooring Systems

• Customized Acrylic Floor Finishes

Warranty Period:
The warranty is valid for a period of [Insert Warranty Duration: e.g., 5 years / 10 years] from the original date of purchase, subject to the terms described below.

What’s Covered:
During the warranty period, we warrant that our flooring products will be free from defects in materials and workmanship under normal use and service.

This includes:

• Peeling, blistering, or flaking due to manufacturing defects

• Premature discoloration or fading

• Loss of adhesion to properly prepared substrates

• Structural failures under normal residential or commercial use

3. Warranty Conditions

To maintain warranty validity, all of the following conditions must be met:

1. Proof of Purchase
   You must provide the original invoice or receipt showing the product name, date of purchase, and place of purchase.

2. Correct Installation
   The product must have been installed according to AcrylicFlooring.in’s installation guidelines. Improper installation or use of incompatible primers/undercoats may void the warranty.

3. Proper Maintenance
   Routine and appropriate maintenance must be performed according to the care instructions provided.

4. Normal Use Only
   The warranty applies only to normal residential and commercial conditions of use. It does not cover excessive traffic, heavy industrial use, or conditions outside standard usage.

4. Warranty Claims Process

To submit a warranty claim:

1. Contact our support team at:
   Email: support@arcylicflooring.in
   Phone: +91-[Insert Phone Number]

2. Provide:

   • A copy of your proof of purchase

   • Photos or videos illustrating the issue

   • Installation details

3. Our team will review your claim within 7–14 working days and advise on the next steps.

5. Remedies Under Warranty

If a valid defect is confirmed, we will, at our discretion:

• Repair the defective area, or

• Replace the affected product with the same or equivalent material, or

• Refund the purchase price prorated over the warranty period

No other remedies are permitted.

6. What This Warranty Does Not Cover

This warranty does not cover:

• Damage from accidents, misuse, neglect, abuse, or improper installation

• Normal wear and tear

• Damage caused by water infiltration from external sources

• Alterations or repairs performed by unauthorized personnel

• Costs related to removal, transportation, or reinstallation

7. Limitation of Liability

Except where prohibited by law, AcrylicFlooring.in’s total liability under this warranty is limited to the original purchase price of the defective product.

8. Governing Law

This Warranty is governed by the laws of India. Any disputes arising out of or relating to this warranty shall be resolved in accordance with applicable Indian law.